Return Policy
At President Furniture, customer satisfaction is our priority. To ensure a smooth experience, we allow product returns and exchanges under the following conditions:
- Timeline: Return or exchange requests must be made within 3 days of purchase/delivery.
- Eligibility: Product must be in unused and original condition with proof of purchase.
- Not applicable: Customized, fabric, or upholstered products.
- Valid reasons: Wrong, defective, or damaged product, or mismatch with description.
- Service charge: A 10% service fee will be charged on the value of returned products (except for wrong/defective deliveries).
- Availability: Exchange depends on product stock.
- Exclusions: Products damaged due to misuse or mishandling will not be accepted.
