Frequently Asked Questions
What materials do you use?
We work in solid wood, engineered wood, artificial wood, leather, fabric, and metal — each product page lists its exact material so there are no surprises when it arrives.
Do you handle full fit-outs and custom work?
Yes. Beyond the catalogue, we take on contract fit-outs and made-to-spec work — modular workstations, reception counters, and custom storage — measured at your site and installed by the same team that built them. Contact us for a quote.
How long does delivery take?
Most ready-made pieces ship within a week; made-to-order and custom work takes longer. Each product page shows its own estimated delivery time — see our Delivery Information page for details.
What payment methods do you accept?
Cash on Delivery is available everywhere we deliver. Online payment (cards, mobile banking) is being rolled out — the checkout page always shows what's currently available.
Can I return or exchange a product?
Yes, within the terms in our Return & Refund Policy.
Do you offer a warranty?
Yes — see our Warrantypage for what's covered and for how long.